Optimising the process of obtaining documentation
What was the problem before you used the Cert-Safe System?
“It has always been a long process when trying to obtain the correct documentation from our Subcontractors and Suppliers, as they would often find complications and time waste when requesting certification and information.
Additionally, due to our company dealing with the transportation of equipment and machinery for the construction and engineering industry, our project managers are often out of the office, therefore, cannot get instant access to documents.”
What results have you gotten from using the platform?
“Cert Safe has also allowed us to track and ensure all of your fleet and equipment are safe, serviced, and ready to be used on your works. This helps ensure that our health & safety standards are met and that jobs are not interrupted.”
What exactly did you like most about the product?
Easy to use, works well from site level, and all parties of the projects we are on see the complete overview of documentation for H&S, and Risk and Assessments / Method Statements.
What was the main concern that would have prevented you from buying this, and what put your fears to rest?
Costs, budget, all the normal things really. Once id seen the demo costs no longer became an issue for us, due to time saving elements of the product
If you were to recommend our product/service to your industry partners, what would you say?
This product is a must for our industry. The more companies using it the more easier it becomes. Forward thinking and helps eliminate risk.
What made you choose Cert-Safe over other systems?
We couldn’t find anything else that does what Cert-Safe does.
What are the main benefits you've experienced as a result of buying/joining Cert-Safe?
“Through using Cert Safe, our subcontractors no longer have to be chased or feel the need to track their supply chain for the documentation. This is because we now have access to all of this information shared and available immediately, which lets us get on with our projects.
This database sends live updates and can automatically deliver notifications to anyone in charge if any company within the chain becomes in-compliant. Using Cert Safe, our subcontractors are automatically notified when their worker’s certification is expiring.
This is essential as some drivers pick jobs up when one is free in their area; therefore, they need to be on top of their certification; otherwise, they are unable to do this. With this, contractors can always ensure that themselves or employees are trained and capable of completing the work safely. Additionally, it is vital to ensure that your fleet and equipment is serviced and safe to use.”
What was life like before you started with Cert-Safe?
“We, as a company, strive to make sure that our certificates are up to date. However, incidents have happened where one of our managers realised that subcontractors’ licenses have been out of time. Therefore, the shipment was unable to be made, resulting in a loss for the company.
Unfortunately, we have learned the hard way that it is crucial to ensure that it is not only our employees’ certification valid but also the fleet and equipment. Additionally, your entire supply chain needs to meet your standards; otherwise, there is going to be a lack of communication between sectors which is when the problems start occurring.”
What is life like now that you've experienced the platform?
“The internal processes are so much more easier, our administration is less of a headache and our clients are happy with the way our information is shared.”
What surprised you the most or made you the happiest about using our services?
The Cert-Safe customer service is second to none! Quick and reliable.
